Notation Based on the Act on Specified Commercial Transactions
ROKUYA — operated by tmz Co., Ltd. · Effective date: May 16th, 2026
| Seller | tmz Co., Ltd. |
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| Representative | Yuki NAKATA |
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| Address | Available upon request. |
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| Contact | official@rokuya-jp.com |
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| Phone | Available upon request. |
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| Product Prices | Inventory Sales: as indicated on the payment link issued for each transaction. Curation Service: as specified in the signed Order Form, denominated in Japanese yen (JPY) or a foreign currency specified by the customer. |
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| Additional Costs | Inventory Sales: where ROKUYA has coordinated a Receiving Agent in the Destination Country, the listed price is the final price and import costs are included. Where the customer has arranged their own courier or customs broker, import duties, VAT, and last-mile delivery costs are not included and are the customer's responsibility. Card issuer's currency conversion fee may apply in either case. Curation Service: import-related costs are addressed in the Order Form; see Terms of Service Sections 4.3 and 6.3 for details. |
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| Payment Method | Via the selected payment method (credit card, debit card, or other method as specified). |
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| Payment Timing | Inventory Sales: full payment at the time of order via payment link. Curation Service: 50% upon signing of Order Form, 30% upon shipment preparation notification, 20% upon delivery. |
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| Delivery Timing | Inventory Sales: within 7 business days of payment (items are in stock in Thailand). Curation Service: as specified in the Order Form, typically 2–6 months depending on procurement scope. |
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| Cancellation | Inventory Sales: cancellation after payment is not accepted. Curation Service: cancellation terms vary by stage; see Terms of Service Section 5.2 for details. |
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| Returns | All sales are final. Returns are addressed only for shipping or transit damage reported within 48 hours with photographic evidence, in accordance with the Return & Replacement Policy. The applicable resolution process depends on whether ROKUYA or the customer arranged the receiving party in the Destination Country; see the Return & Replacement Policy for full details. |
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| Applicable Law | Laws of Japan |
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| Jurisdiction | Tokyo District Court |
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